NextGen Workforce Consulting
Effective date: March 2026

NextGen Workforce Consulting ("we", "us", "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, hold, use, disclose and protect personal information when you visit our website, contact us, engage our consulting services, subscribe to updates, or otherwise interact with us.

1. What personal information we collect

We may collect personal information such as:

• your name

• email address

• phone number

• business name and job title

• billing and payment information

• information you provide in enquiries, forms, emails or meetings

• website usage information, including IP address, browser type, pages visited, and referring website

• any other personal information you choose to provide to us.

We only collect personal information that is reasonably necessary for our business activities, including providing consulting services, responding to enquiries, and improving our website and services.

2. How we collect personal information

We may collect personal information:

• directly from you when you contact us, complete a form, book a consultation, subscribe to updates, or engage our services

• during meetings, calls, workshops, or correspondence

• automatically through our website via cookies, analytics tools, and similar technologies

• from publicly available sources, where lawful and reasonable

• from third parties you authorise to share information with us.

3. Why we collect, hold, use and disclose personal information

We may collect, hold, use and disclose your personal information to:

• provide and manage our consulting services

• respond to enquiries and communicate with you

• send proposals, invoices and service-related updates

• improve our website, services and user experience

• send marketing or insights you have requested or agreed to receive

• comply with legal, regulatory and tax obligations

• protect our legal rights and prevent fraud or misuse.

We will not use or disclose your personal information for a purpose unrelated to the reason it was collected, unless:

• you have consented

• the use or disclosure is required or authorised by law

• another lawful exception applies.

4. Cookies and website analytics

Our website may use cookies and similar technologies to:

• remember preferences

• understand website traffic and usage

• improve website performance and content.

You can usually manage or disable cookies through your browser settings. Disabling cookies may affect how parts of the website function.

We may use third-party analytics or website service providers (for example, website hosting, contact forms, scheduling tools, or email platforms). These providers may collect or process technical data on our behalf.

5. Disclosure of personal information

We may disclose personal information to:

• IT, website hosting, analytics, cloud storage, scheduling, payment or email service providers

• professional advisers such as accountants, lawyers or insurers

• contractors or service providers who help us operate our business

• government, regulatory or law enforcement bodies where required or authorised by law.

We do not sell personal information.

6. Overseas disclosure

Some of our service providers may store or process personal information outside Australia, including in countries such as [insert countries if known, or list providers].

By using our website or providing your information, you acknowledge that your personal information may be disclosed to overseas service providers where this is reasonably necessary for our operations.

If you do not use any overseas providers, replace this section with:
We do not generally disclose personal information to overseas recipients.

7. How we protect personal information

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. These steps may include:

• secure passwords and access controls

• reputable website hosting and software providers

• secure cloud storage

• limited access to personal information

• reasonable administrative and technical safeguards.

However, no data transmission or storage system can be guaranteed as completely secure.

8. How long we keep personal information

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, or as required by law.

When personal information is no longer needed, we take reasonable steps to destroy it or de-identify it.

9. Access and correction

You may request access to the personal information we hold about you, and you may ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading.

To request access or correction, please contact us using the details below. We may need to verify your identity before responding.

In some cases, we may refuse access or correction where permitted by law, but if we do, we will explain why.

10. Marketing communications

If you subscribe to our updates or otherwise agree to receive marketing communications, we may send you occasional emails about our services, articles, or insights.

You can opt out at any time by:

• clicking the unsubscribe link in the email, or

• contacting us directly.

11. Complaints

If you believe we have breached your privacy or mishandled your personal information, you can contact us using the details below.

Please provide details of your concern, and we will investigate and respond within a reasonable time.

If you are not satisfied with our response, and the Privacy Act applies to us, you may be able to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

12. Contact us

If you have questions, want to make a privacy request, or wish to make a complaint, please contact:

NextGen Workforce Consulting
Website: www.nexgenwfc.com
Email: [insert contact email]
Phone: [insert phone number]
Address: [insert business address or postal address, if applicable]